Enable Suomi.fi messages

How to enable Suomi.fi messages 
 
 
During 2026, Suomi.fi messages will be available to you when you log in to an official online service, such as MyTax.  

When you use strong authentication, an electronic mailbox will be created for you for Suomi.fi messages. In the future, you will receive mail sent by the authorities as digital mail in Suomi.fi messages. The change applies to adults who use official online services. 
 
 
How you can benefit from digital government communications 

• Read your messages anywhere, anytime. 

• You will receive the letter in Suomi.fi messages without delay. 

• You will receive a notification of the message via email or in the app. 

• Messages stored in one place, no lost letters. 

• Digital communication reduces emissions, costs and paper waste. 

• From the beginning of 2026, Suomi.fi messages will be used by, among others, the Finnish Transport and Communications Agency, the police, customs, tax administration and employment authorities, and KELA.   

 
Enabling Suomi.fi messages on a computer or mobile device browser 

1. Start implementing Suomi.fi messages by identifying yourself with your bank details or mobile certificate. You will find the "Identify" button From the Suomi.fi messages homepageOpens in a new window.. 

1. Once you have identified yourself and On the Messages pageOpens in a new window., click the button "Enable Suomi.fi messages". 

1. You will be asked for your consent to use Suomi.fi messages. If you want to enable messages, give consent. 

1. Enter your email address. The email address must not contain the letters å, ä or ö. Use an email address whose mail you read frequently. 

1. Choose a language, with which you want to receive notifications of Suomi.fi messages to your email. 

1. Find a message in your email from noreply@suomi.fi. Copy the 6-digit verification code in the message. Go to the page suomi.fi/viestitOpens in a new window.. Click the “Enter verification code” link and enter the verification code. 
   – The verification code is valid for one hour. If you do not verify within this time, you will have to start enabling Suomi.fi messages again. You cannot enable Suomi.fi messages without confirming your email address. 
   – If you cannot find the verification code, please check other folders in your email, such as the trash. 

1. You will also receive a message to your email address with the title Welcome to Suomi.fi messages. The message comes from noreply@suomi.fi. Now you can start using Suomi.fi messages and in the future you will receive messages from organizations using the service in electronic format. 

You can stop using Suomi.fi messages at any time.  

  

 
Enabling Suomi.fi messages with the mobile app 

1. Download the Suomi.fi mobile app Google PlayOpens in a new window.- this App StoreOpens in a new window. -app store. You can find the app by searching for suomi.fi. Open the app. 

1. The app will initially ask you for permission to send push notifications if your device's operating system is anything other than Android 11. If you want to receive push notifications, give the app permission to send them. 

1. Identify yourself with your bank details or mobile certificate. 

1. Once you have identified yourself, the application will ask you to define 6-digit code. In the future, you will log in to the application with a PIN. If you wish, you can specify biometric identification methods, such as fingerprint or facial recognition, instead of a PIN. 

1. Choose whether you are using the app for yourself or on behalf of a company. If you have already enabled Suomi.fi messages, you can use the app immediately and skip steps 7–10. 

1. You will be asked for your consent to use Suomi.fi messages. If you want to enable messages, give consent. 

1. Enter your email address. The email address must not contain the letters å, ä or ö. Use an email address whose mail you read frequently. 

1. Choose a language, with which you want to receive notifications of Suomi.fi messages to your email. 

1. Find a message in your email from noreply@suomi.fi. Copy the 6-digit verification code in the message to the Suomi.fi mobile app.. 
   – The verification code is valid for one hour. If you do not verify within this time, you will have to start enabling Suomi.fi messages again. You cannot enable Suomi.fi messages without confirming your email address. 
   – If you cannot find the verification code, please check other folders in your email, such as the trash. 

1. You will also receive a message to your email address with the title Welcome to Suomi.fi messages. The message comes from noreply@suomi.fi. Now you can start using Suomi.fi messages and in the future you will receive messages from organizations using the service in electronic format. 

 
Stopping the use of Suomi.fi messages 

If you want to stop using Suomi.fi messages, withdraw your consent to receive electronic messages. After that, you will receive your messages again by paper mail. At the bottom of the page you will find instructional videos on how to stop using them on different devices. 

This is how you stop using Suomi.fi messages: 

1. Identify yourself in the Suomi.fi online service On the Messages pageOpens in a new window. or log in to the mobile app. 

1. Select Settings. 

1. In the settings, find Message delivery method and press the Withdraw consent button. 

1. Confirm the change by pressing the Cancel consent button again in the view that opens. 

1. You have stopped using Suomi.fi messages. Messages will be delivered to you by paper mail in the future. 

If you only delete the Suomi.fi application from your mobile device, Suomi.fi messages will not be removed from your device. Always stop using Messages as instructed above. 

Once you have stopped using Suomi.fi messages, you will no longer receive new messages in Suomi.fi messages. You will still see old messages in your Inbox and Sent folders, but you will not be able to reply to messages or send new messages.